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Asst Store Manager - Merchandise - St.Albert in St. Albert, Alberta

Date/Time:27 Sep, 01:34 a.m. EST
Type: Sales
State: Alberta  City: St. Albert  Category: Sales
Sales in Alberta
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View similar ads: Sales, Sales in Alberta

Our people take after our clothes.Mark's Work Wearhouse Ltd. is a wholly owned subsidiary of Canadian Tire Corporation, Limited and employs thousands of people across Canada. There are over 350 Mark's Work Wearhouse stores in Canada selling a wide range of men's and women's dress, leisure, casual, and workwear clothes and footwear. Mark's Work Wearhouse has become one of the best established brands in Canada by consistently providing Clothes That Work. Clothes That Work are not just ordinary clothes; they are clothes that have been engineered to function, feel, look, and last better.Clothes That Work is an unwavering ambition to innovate and to make everything that we touch work better. This dedication is driven by our three core values: respect for people, product integrity, and continuous improvement. This means empowering our employees, earning customer loyalty, and always aiming to make what we do today, even better tomorrow.We are a successful, innovative, and growing company that values diversity and fosters a culture of performance and accountability. We invest in the growth and development of our employees and empower them with the freedom and responsibility to perform their jobs better. Even as a nationwide retailer, we remain true to our entrepreneurial roots by encouraging and rewarding innovative thinking.Clothes that work. It's what we make, it's how we sell, it's who we are.For additional information regarding Mark's Careers, please (click to respond)Position ObjectiveThe Assistant Store Operator (ASO) Merchandise is an assistant to the Store Operator whoseprimary focus are sustaining effective customer relationships by: leading and developing aMerchandise team that provides value added experiences for customers through a store thatserves the customer; and analyzing and optimizing inventory and merchandising processes.Essential DutiesCustomer Service - Building Customers for LifeOffers customers a friendly, welcoming experience Demonstrates a genuine enthusiasm to help Commits to creating Customers for Life Creates a store that serves the customer by accurately interpreting and adjusting theMerchandise Assortment Guide (MAG) and maintaining effective merchandisingstandards by: -supporting and assisting Merchandise associates in physical MAG execution,presentation standards and special event set up -modifying merchandise layout, presentation and inventory based on salesanalysis -supporting and assisting Merchandise associates with in-store inventoryreplenishment (including during special events), signage execution,maintenance, pricing, and price changes -effectively managing flow of merchandise, including ensuring merchandise isstaged and floor-ready (hung, folded, priced and security tagged) -supporting and assisting with presentation standards, including re-folding, restacking,re-hanging, straightening, re-sizing and color blocking -supporting inventory integrity, updates & verification, shipping, receiving andstockroom organization, including garbage and recycling functions -ensuring that all fixturing is to MAG standards and stock is replenished for peaktraffic hours -driving stockroom productivity through effective planning, coaching, andexecution Makes use of merchandising knowledge and expertise to enhance ease-of-shopexperience and to exploit key items Analyses proportionate displays (linear foot exercise) and modifies merchandise plansaccordingly to optimize sales Optimal utilization of tools such as product adjacencies, MAG, signage and event tables Supports the Imagewear Coordinator with business to business (Imagewear)management; including setting objectives, order process, tracking, follow up,communication, account transactions, and ensures the organization of the stock andinventory Focuses on customer assistance through a well-organized and well-replenished store Be flexible to carry out work assignments for merchandising and customer service asrequired People Leadership * Establishes daily and weekly team goals and provides ongoing feedback about results * Clarifies role expectations and goals * Creates a culture of team and individual accountability * Effectively utilizes awards program to recognize associate achievement * Reviews scheduling to ensure right fit between Customer Service Associate presence and traffic flow * Ensures that the Customer Service team tasks are performed according to scheduling guidelines * May partner with Assistant Store Manager - Merchandise as required to ensure associate practices support action plans * Assist Store Manager in recruiting, selection, orientation, strategic scheduling, roster development, and performance management * Assists Store Manager to determine best fit of all Customer Service associates within strategic roster based on performance, assessment (CCP) results, and associate preferences * Reviews Daily Planner with Store Manager to identify productivity strengths, opportunities, and coaches to leverage business opportunities and maximize results * Assesses schedule for possible pairings of personnel to take advantage of training opportunities, and makes recommendations to Store Manager * Serve as shift leader when required, responsible for productive performance through real-time task assignments and direct supervision * Ensures Customer Service team is maximizing productivity * Develops necessary skills within Customer Service team to maximize retention and business results * Development of Customer Service team by providing ongoing coaching, feedback, setting team expectations, and communication regarding performance to ensure team is productively delivering customer service standards * Supporting and assisting Customer Service Coordinator in training associates on product knowledge * Ensures training programs are delivered to provide all possible opportunities for associates to be successful * Practices on-the-job training and direct coaching at all possible times * Conducts regular training and coaching, and delivers performance feedback * Uses all available training tools to reach customer service standards. * Maximizes opportunities by coaching Customer Service team to deliver the Clothes That Work experience. * Self educating and continual learning of policy, procedures, and skills Business and Financial Management * Assist Store Manager in sales and/or business planning including budgets and sales targets * Maximizes store front line contribution by driving sales and controlling expenses * Reviews income statements with Store Manager; builds personal knowledge and understanding of report as a business driver * Review weekly with Store Manager the demand analysis to identify productivity and expense related opportunities as they relate to customer service team; drives productivity of Customer Service team at all times * Proactively responds to customer traffic trends and initiates action to achieve productivity goals * Leads team to achieve sales per hour and transactions per hour productivity goals and conversion rates * Maximizes top-line sales opportunities and associate productivity by effectively delivering Clothes That Work service model * Conduct sales analysis by key item, category, and style * Drives sales through product demonstrations * Translates sales analysis information into Customer Service associates coaching action plans * Assists in planning and execution of special events to drive top line sales * Reviews results of customer satisfaction (J Scores surveys and develops action plans as needed * Understands and supports business to business (Imagewear) functions Administrative Oversight * Compliance to store operating policies and procedures * Ensures standards of Monthly Execution Checklist are met Loss Prevention Management * Supports any loss prevention policies or processes Health and Safety Management - Mark's Work Wearhouse is committed to the protection of its most valuable asset, our employees. It is our policy to enforce health and safety standards such that everyone at Marks Work Wearhouse goes home safe and sound everyday.Listing originally posted at http://regionalhelpwanted.com/Search/detail.cfm?SN=173&ID=xxxxxxxx



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